FAQs
Here are Frequently Asked Questions that can enable you to have a seamless experience with 07 Foods.
How do 07 FOODS work?
- Go through our product lists and select the type, size, and units you’d like to purchase, then add them to your shopping cart.
- Fill in your correct delivery details (first-time customer) or login (returning customer)
- Check out and confirm payment!
What locations do you currently deliver to?
Our delivery service is currently available across major states in Nigeria. If you desire to confirm if we service your location, please give us a call/ WhatsApp on 09014451337.
How soon after I order can I receive my items?
Deliveries are made within 24-72 hours of order completion and confirmation.
When is your office open and do you work on weekends (Saturday and Sunday)?
Our office hours are between 8:00 am and 5:00 pm, Mondays to Fridays with the exception of public holidays.
Do you do same-day delivery?
Yes, we offer same-day delivery for orders and payment confirmed before 9:00 AM on weekdays.
What are your payment options? (Select your preferred option at checkout)
Payment into our bank account (07 FOODS FCMB 6838272014)
Debit card online payment using Paystack’s or Flutterwave’s secure payment gateway.
How can I view my order history and make changes to my last successful order?
To view your last order, simply log into your customer account. You will be presented with the option to view orders and place an order for the same thing item. Subsequently, you can make changes to your cart.
What if I do not find the size I would like to order on your product list?
Kindly contact us- at 07foods@gmail.com or call our customer care line at 09014451337.
What if I am unavailable when your delivery personnel gets to my location?
Kindly inform us at least five (5) hours before your delivery time so that we can reschedule with you at no cost. In the event that you are unavailable when our delivery personnel arrives, you will have to contact us to reschedule upon which you will be charged a fee separate from your initial delivery charge.
